Can you suggest ideas for holiday gifts to match a child's age, skill, interest, or special need?

Just browse our store by category, or email toyadvisor@learningtreegames.com with your gift criteria. You will receive an email or phone call response within 1 business day.

If you are looking for a specific product or brand, and are having a hard time locating it at local stores or on the web, try our personal shopping service from our toy advisors. Our advisors work with hundreds of vendors sourcing thousands of toys, and can help you locate your gift – even if it is not in the LearningTree Games store! Just email toyadvisor@learningtreegames.com with the name and description of the item, places you have tried to find it, and a deadline date for when you would like to receive the item. We will contact you within 24 hours to let you know what we can do for you. If we are able to find the item, and you decide to purchase the item through us, there will be a $14 search fee applied to the purchase price for the item (if it takes less than an hour to find your item, cost will be less). Contact a toy advisor for more details.

LearningTree Games default shipping method is FedEx Home Delivery. With our default shipping method, it will normally take 7-10 business days from the day you place the order to the day you receive an order. Larger items may take 7-14 days. Business days are M-F, and do not include Saturdays. Orders which require multiple shipments may arrive at different times, but should arrive within these timelines.

If you choose an expedited method of delivery, then the estimated elapsed time between order placement (by noon PST) and receipt depends on how quickly we can obtain and assemble items for shipment; but in general, times will not exceed the estimates given below.

FedEx Standard Overnight	3-5 business days from order placement date
FedEx 2Day	4-6 business days from order placement date
FedEx Express Saver	5-7 business days from order placement date

Product brands such as ALEX, KidKraft, and Guidecraft may also take an additional 5 days for delivery. For more details about calculating the estimated date of delivery and other shipping policies, please click here.

To ensure a high level of customer satisfaction during the high volume holiday season, we will work hard to meet our normal turnaround time despite increases in delivery estimates from our shippers at this time of year. To ensure that your order will be received by December 24, 2009, we recommend that you place your order by the dates listed below, based on your preferred shipping method. Shipments from FedEx may arrive anytime between 8am-8pm on the scheduled day of delivery.

FedEx Standard Overnight	Place your order by Tuesday, December 22, 2009, 5pm PST
FedEx 2Day	Place your order by Monday, December 21, 2009, 5pm PST
FedEx Express Saver	Place your order by Sunday, December 20, 2009, 5pm PST
FedEx Home Delivery	Place your order by Wednesday, December 16, 2009, 5pm PST

Note: Either 1) orders to Hawaii and Alaska, or 2) products by ALEX, KidKraft, and Guidecraft may require extra shipping time. In these cases, we ask that you place your orders a few days prior to the dates listed above, based on your preferred shipping method.

Customer service is a top priority. Please do not hesitate to call us at 1-877-LTG-TOYS, or email us at customerservice@learningtreegames.com. Our team will do our best to accomodate your needs.

Yes, you may receive your order in multiple shipments. Some orders may include items being shipped from different locations. For other orders, item availability may result in an order being broken into multiple shipments.

Please email us at orders@learningtreegames.com with a phone number where you can be reached, or call our customer service department at 1-877-584-8697 (1-877-LTG-TOYS), M-F 9am-5pm PST, immediately (within 5 working days). We will either replace or refund the item. If there is obvious damage to a shipment, make sure that the shipper notes the damage before you accept the shipment. This will allow us to process a claim and replace your product in the quickest manner. In most cases, the product(s) inside will be ok even if there is some damage to the outside box.

Items in an order may be received in multiple shipments or boxes. If an item hasn’t been received within 14 days of placing an order, please email us at orders@learningtreegames.com or call our customer service department at 1-877-584-8697 (1-877-LTG-TOYS), M-F 9am-5pm PST.

No, at this time we only ship within the 50 United States. We do not ship to APO addresses. Orders being sent to Hawaii and Alaska must choose the 2-day select shipping option.

At this time LearningTree Games does not ship to PO boxes.

Yes. LearningTree Games uses the Secure Sockets Layer (SSL) protocol to secure communications between Web browsers and our Web site. You can also click on the GoDaddy logo on the bottom of this page to verify our status as a secured site.

Your credit card is charged at the time the order is placed to verify that the credit card is valid. LearningTree Games will contact you if there are any problems in processing your order using your credit card.

CVV2 stands for Card Verification Value. It is an important security feature for credit card transactions on the Internet and over the phone. It is the three-digit number printed in the signature space on the back of most credit cards, such as Visa, Mastercard, and Discover cards. It is a four-digit number on the front of American Express cards.

The CVV2 number is always the last group of numbers in the signature space on the back of the card. It is not part of your regular credit card number. It is printed (flat), not embossed like the card number.